Deliver multi-channel, personalised experiences
Overview
Transform communications into experiences through a single platform.
Utilise data and deliver personalised, targeted messages to your customers that help build trust and develop a stronger sense of customer loyalty.
Through one platform you can use workflows, automated document generation and digital forms to communicate with your customers consistently through any channel.
One powerful platform delivering to any channel.
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One powerful platform
In one platform you can create, update and deliver communications across any channel to any set of customers.
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Personalised experiences
Deliver personalised experiences based on a wide range of customer data – from demographics to past purchases.
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Automated communications
Automatically generate and send communications to your customers at exactly the right moment.
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Consistently compliant
Ensure consistency and compliance every time, across every channel with on-brand templates.
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Multi-channel output
In one platform you can create engaging communications for print, email, SMS or interactive HTML.
Transform your customer communications.
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Enhanced customer experiences
Enhance your customer experience’s by utilising data to deliver relevant, personalised experiences.
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On-brand, compliant communications
On-brand, compliant communications can help build trust and encourage customer loyalty.
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Reduced cost of delivering communications
Lower the costs of designing, composing and delivering customer communications by automating your processes.
Get started on your journey
Start a conversation with us to find out how you can unify your inbound and outbound communications to deliver continuously connected customer experiences.
Upcoming Webinar with Engage Customer
Webinar: How to create a channel of choice experience for your customers in 2019
Join us as we explore how an omni-channel platform can increase customer satisfaction, loyalty and advocacy. Including case studies from Totemic and Brightside.