Capture multi-channel communications through a single funnel.
Multi-channel capture provides organisations with a single funnel for handling inbound communications - whether they’re physical or digital.
Coupled with powerful automation, extraction and verification technologies, integrating multi-channel capture into existing workflows allows for more efficient process flows.
Utilising technology to increase efficiency.
One powerful platform
One single platform that handles all inbound communications - whether they’re digital or physical.
Set business rules
Set up business rules that determine how exactly information is captured from your inbound communications.
Automatically classify what type of document has been received from your customers.
Automatically extract and verify the data needed from documents received.
Easily integrate with existing workflows and core systems.
Transform your inbound capture process.
Reduced cost to serve
With only one process to manage, you can reduced cost to serve allowing your organisation to be more competitive.
Faster capture process
Multi-channel capture dramatically speeds up the process of submitting information, which in turn leads to a faster response to customers.
Meet your targets
With automation, capturing becomes more efficient and helps organisations meet their targets.
Get started on your journey
Start a conversation with us to find out how you can unify your inbound and outbound communications to deliver continuously connected customer experiences.