Automatically capture inbound communications
Capture multi-channel communications through a single funnel.
Multi-channel capture provides organisations with a single funnel for handling inbound communications - whether they’re physical or digital.
Coupled with powerful automation, extraction and verification technologies, integrating multi-channel capture into existing workflows allows for more efficient process flows.
Utilising technology to increase efficiency.
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One powerful platform
One single platform that handles all inbound communications - whether they’re digital or physical.
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Set business rules
Set up business rules that determine how exactly information is captured from your inbound communications.
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Automated classification
Automatically classify what type of document has been received from your customers.
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Automated verification
Automatically extract and verify the data needed from documents received.
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Workflows integration
Easily integrate with existing workflows and core systems.
Transform your inbound capture process.
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Reduced cost to serve
With only one process to manage, you can reduced cost to serve allowing your organisation to be more competitive.
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Faster capture process
Multi-channel capture dramatically speeds up the process of submitting information, which in turn leads to a faster response to customers.
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Meet your targets
With automation, capturing becomes more efficient and helps organisations meet their targets.
Get started on your journey
Start a conversation with us to find out how you can unify your inbound and outbound communications to deliver continuously connected customer experiences.