Overview

Digital Transformation of Customer Experience.

In this webinar CX Insights explores how an omni-channel platform can streamline the customer communication management journey and, thus, increase customer satisfaction, loyalty and advocacy.

We will take you on financial services provider Totemic’s journey to reconnect and drive loyalty with their customers and will uncover Brightside’s digital transformation to optimise their processes and ultimately gain a new competitive edge.

With a step by step guide on identifying the journeys that really matter you will be enabled to build your customer experience plan and set your focus this year to stay ahead in a digitally dynamic age.

Register your place today       Find out more →

Upcoming Webinar with Engage Customer

Webinar: How to create a channel of choice experience for your customers in 2019

23/01/19 12:00pm (GMT)

Join us as we explore how an omni-channel platform can increase customer satisfaction, loyalty and advocacy. Including case studies from Totemic and Brightside.

Register your place       Find out more →